Ji Privacy Policy

Jewish Interactive Privacy Policy
Effective Date:  1st April 2023

When you use Jewish Interactive and its services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully.

This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally on our website to ensure that you’re happy with any changes.

Any questions regarding this Policy and our privacy practices should be sent to our Data Protection Officer. You can do this:

By email, to:   data@jewishinteractive.net

By telephone: +44 7966 414 417

Who are we?

Established in 2012, Jewish Interactive is a global non-profit organization that creates interactive Jewish programs, utilizing modern technology and innovation, to make Judaism more relevant, accessible and alive to educators, children and parents.

Jewish Interactive (“Ji” “we,” “us” or “our”) currently has offices in South Africa, US and the UK.

Jewish Interactive Inc. (“Ji US”) was established in  2013 as a Section 501(c)(3) charity in the US and primarily funds the development of apps and digital programs for international Jewish educational use.

Jewish Interactive Ltd (“Ji UK”) was established in 2013 in the UK as a separate entity, affiliated to Ji US.  Registered Charity number 1151408

Jewish Interactive Education Trust (“Ji SA”) was formed in 2012 with an office in Johannesburg.

All three entities are totally separate, but work as affiliates.

Please see About Us page for more information.

How do we keep your data safe?

When you give us personal information, we take steps to ensure that there are appropriate technical measures in place to protect it. For example, access is restricted only to those who are entitled to see the data, our online forms are protected and routinely monitored.

Sensitive personal data, as well as credit or debit card details is given additional protection and encrypted.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

All data is stored within the EU or ‘safe’ territories that have privacy legislation that is satisfactory to EU standards. It can only be accessed by named data processors and data controllers based in ‘safe’ territories that have privacy legislation that is satisfactory to EU standards. The US office and staff have restricted access to data and do not have access to data specific to EU countries.

We make various services available, including educational platforms that enables users to access, create, and share Jewish-themed educational, interactive content and applications (“Jigzi,” “Ji Israel Bytes”, or the “Service/s”).  The terms by which users may use our Service are set forth in our Terms of Use (the “Terms”).  This Privacy Policy is part of the Terms and describes the treatment of information provided to or collected by us and third parties in connection with the Service.  This Privacy Policy applies to all schools and school districts, including trained institutional staff members who are authorized to access the Service on behalf of a school or school district (each, a “School”), as well as individuals who are non-School users of the Service (Schools and individuals, referred to here as “user,” “you,” or “your”).  This Privacy Policy applies to our information collection, disclosure, and consent practices for all users, including with respect to information provided by or on behalf of children under the age of 16 (“child” or “children”).  We value our users’ privacy and are mindful of the fact that many of our users are children.  We seek to be transparent about our privacy practices and to educate our users about privacy.  While non-profit entities such as Ji are generally not subject to the US Children’s Online Privacy Protection Act (“COPPA”), the US Federal Trade Commission (“FTC”) encourages such entities to post privacy policies online and to provide COPPA protections to children.  We are not fully COPPA compliant at this time.  However, Ji is in the process of working with a COPPA safe harbor program that is approved by the FTC to help us implement privacy best practices and online safety guidelines for kid’s safety. We aim to comply with COPPA in the near future.

This Privacy Policy may change from time to time.  We will notify you by updating the “Effective Date” found at the top of this page.  Your continued use of the Service after any changes constitutes your acceptance of any new terms.

You may access some of Ji’s Services by registering for an account (each, a “User Account”) and logging in to the Service (Jigzi site or Ji Israel Bytes site) with your user name/email and password.  Only Schools, authorized individuals acting on behalf of organizations other than Schools if not accessing the Service on behalf of children, and individuals who are not children (including parents or guardians of children) may register for the Service.  Children under the age of 16 may not register for the Service with an email address. Adults over the age of 16 can create accounts for children under the age of 16 as explained above.

1. Information We Collect and How We Use It

We collect two basic categories of information, aggregate information and personal information.  Aggregate information is information that does not identify and cannot reasonably be used to identify an individual.   Personal information is information that can be used to identify an individual, including any information that can identify a child under the age of 16.  By using the Service you consent to use of your aggregate and personal information by Ji for the purposes described in the Terms and this Privacy Policy (including, without limitation, providing your information to third parties in the limited circumstances set forth).

We collect the following types of information:

How we collect information:

When you give it to us DIRECTLY

We obtain information about you when you:

How we use information:

Additional Info for EU citizens:

GDPR legislation mean that we need your explicit permission to contact you for the following optional communications:

If you opt-in to any of the above mailing lists, you will receive the emails with relevant content.

We reserve the right to contact you via email or in other ways where you have opted in.

Third parties to Ji US that process data of data subjects are Ji UK and Ji SA. There are employees in these affiliates of Ji US that process data of data subjects. We limit the data processing of data subjects that are citizens of the EU as much as possible. Only Ji employees and select data processors (listed below) that need access of personal information of data subjects in the EU process that data. Employees of Ji US do not process the data of EU subjects wherever possible. We try to limit their access to personal information of data subjects only in the US.

Third parties and data processors we work with:

US companies including Google Analytics, Hubspot, Salesforce, Stripe, Monday, Slack and Mixpanel are in the Privacy Shield Framework and commit to data storage and processing safeguards satisfactory to EU. We have checked that the other third parties we work with also commit to this.

Updating your information:

Once opted in, you can unsubscribe to any email sent at any time and we will update your data accordingly

If you would like all data we have on you to be deleted, please email us at data@jewishinteractive.net. You have the right to request to receive a copy of all of the data we have about you. We will get back to you and fulfill your request within 30 days from the date of your request, unless the requests we receive are complex or too numerous – in which case we will request  a 1-2 month extension. To request a copy of all your data we are storing, please email us at data@jewishinteractive.net

We are developing our retention and destruction policy to delete data that is no longer relevant. If you have been inactive on Ji for more than 2 years, we may delete your account and all data.

Sharing your information:

2. How We Protect Your Information

No method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot ensure or warrant absolute security. We require that you use a password to protect your information when using the Service, and it is up to you to do your part to keep that login information secure. When you register, your information is protected through the use of encryption, which makes it difficult for your information to be intercepted or stolen while being transmitted.

You are solely responsible for any data, text, files, information, usernames, games, graphics, audio recordings, voice recordings profiles, links and other content or materials (collectively, “User Content”) that you submit, post, record, upload or display on or via the Service or otherwise transmit to us.  If you choose to submit User Content, then all parties with access to our Services may have access to your User Content.  Users who sign up for a Ji Tap Pro Plan subscription have the ability to make their own User Content private so that other users may not engage with or edit their User Content without permission.

If Ji learns of a data security breach, we will notify you as required in accordance with applicable law. If you become aware of data security breach or have any questions about the security of the Service, please contact us at: data@jewishinteractive.net.

3. Where Information is Processed

The Internet is a global environment.  Your information may be transferred to and maintained on computers located outside of your area, province, state, country or other governmental jurisdiction for the purposes described in this Privacy Policy where the privacy laws may not be as protective as those where you are located. Ji is based in the US, the UK, Israel and SA. When you use our Service you consent to the processing and transfer of information in and to the US and other countries. Please note EU citizens’ data will be kept within the EU and within other safe territories when it comes to privacy legislation, such as Israel. The US office will not have access to EU data.

4. Children’s Privacy

Ji Israel Bytes empowers parents/guardians and Schools to create User Accounts on behalf of children.  We recognize a special obligation to protect personal information obtained from children.

Parents and Guardians:

Ji believes that it is important for parents and guardians to supervise children on the Internet.  We have adopted the following policies to help keep children safe:


Under our Terms of Use, Schools are permitted when authorized by parents/guardians to act on behalf of parents/guardians and provide consent for the collection of children’s personal information.  Children’s personal information may be collected by or on behalf of Ji and its agents for use in a manner that is consistent with the School’s educational purpose only.  Schools should always notify parents/guardians about their use of the Ji site, and Ji apps and sites and obtain prior consent for their records.  While Ji does not use or authorize any agent or third party to use children’s personal information for any commercial purpose, children’s personal information may be publicly viewable on Ji sites and apps.

With regard to School-based activities, we adhere to the following tenets:

Push notifications:

Push notifications are notifications on mobile and other devices that are typically associated with downloaded applications, and which can communicate to the device holder even when the application is not in use.

Geolocation data:

We do not knowingly collect geolocation information that is specific enough to equate to the collection of a street address for sub-accounts associated with children.

Persistent identifiers:

We do not knowingly enable third party analytics for sub-accounts associated with children except to support our internal operations.

5. Notice to California Residents: Your California Privacy Rights

If you are a California resident, you have the right to receive: a) information identifying all third party companies to which we may have disclosed, within the past year, personal information pertaining to you for those companies’ direct marketing purposes; and b) a description of the categories of personal information disclosed. To obtain such information, please email your request to data@jewishinteractive.net.

We do not respond to Do Not Track signals at this time.

6. Contact Us

Please contact us at the mailing address, email, or phone number below with questions about our privacy policy and collection and use practices:

For US:
1856 N Nob Hill Road, #219 Plantation, Florida 33322, USA
+1 (703) 517 5182

Or for any country outside US:
+44 7966 414 417

Email: data@jewishinteractive.net

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